At mwcash, your privacy is taken seriously. This page explains exactly what data we collect, why we collect it, and how we keep it safe for every player in the Philippines.
When you register and use the mwcash platform, we collect certain personal information that is necessary to operate your account and deliver our services to you as a player in the Philippines. This includes your full name, date of birth, email address, mobile number, and the payment details you use to make deposits in Philippine pesos. We also collect technical data such as your device type, browser, IP address, and session activity logs to help us maintain platform security and improve your experience. Identity verification documents may be requested in line with our obligations under applicable Philippine regulations. We only collect the minimum data required to run the platform safely and fairly, and we do not collect sensitive personal information beyond what is strictly necessary for account management and regulatory compliance.
The personal data we collect is used solely to provide, maintain, and improve the mwcash platform for players across the Philippines. Your account details allow us to verify your identity, process deposits in Philippine pesos, and ensure that only eligible players access our games. We use technical and session data to detect suspicious activity, prevent fraud, and keep your account secure at all times. Transaction records are retained to comply with applicable Philippine financial regulations and to resolve any disputes that may arise regarding deposits or account activity. We may also use your contact details to send you important service notifications, such as account security alerts or updates to our terms — we do not send unsolicited marketing messages without your consent. Your data is never used to make automated decisions that would negatively affect your account without human review.
mwcash does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share limited data with trusted service providers who assist us in operating the platform — for example, payment processors that handle Philippine peso transactions, identity verification partners, and cloud infrastructure providers. All such third parties are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to Philippine government authorities, regulators, or law enforcement agencies where we are legally required to do so. In the event of a business restructure or acquisition, your data may be transferred to a successor entity, but only under the same privacy protections described in this policy. We will never share your data with advertisers or data brokers.
The mwcash platform uses cookies and similar technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your mobile device or browser. Session cookies are essential for the platform to operate and are deleted automatically when you close your browser. Persistent cookies may be used to remember your language and display settings across visits. We do not use third-party advertising cookies or cross-site tracking technologies that follow you outside of the mwcash platform. You can manage or disable cookies through your browser settings at any time, though doing so may affect certain platform features such as staying logged in. By continuing to use the mwcash platform, you consent to our use of essential cookies as described here.
We take the security of your personal data seriously and implement industry-standard technical and organisational measures to protect it from unauthorised access, loss, or disclosure. All data transmitted between your device and the mwcash platform is encrypted using secure protocols, and sensitive account information is stored in encrypted form on protected servers. Access to personal data within our organisation is strictly limited to staff who need it to perform their duties, and all such staff are bound by confidentiality obligations. We regularly review and update our security practices to address emerging threats and ensure ongoing protection for all Philippines players. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your mwcash account and to keep your login credentials confidential. If you suspect any unauthorised access to your account, please contact our support team immediately.
As a player based in the Philippines, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data where it is no longer required for the purposes for which it was collected. You may also request that we restrict the processing of your data in certain circumstances, or object to processing that is based on our legitimate interests. To exercise any of these rights, please contact our support team using the email address listed in the footer of this page — we will respond to all verified requests within a reasonable timeframe. Please note that some data may need to be retained for legal or regulatory compliance reasons even after an account is closed. We are committed to handling all data rights requests fairly, transparently, and in accordance with applicable Philippine law.
We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements applicable in the Philippines. Account information is generally retained for the duration of your active account and for a defined period after account closure, as required by applicable law. Transaction records and identity verification documents may be kept for longer periods where mandated by Philippine financial regulations. When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. If you would like more specific information about the retention periods that apply to your data, please contact our support team at the email address shown in the footer below.
mwcash may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, we will notify registered players via the contact details on file and update the "last reviewed" date at the bottom of this page. We encourage you to review this policy periodically so that you remain informed about how your data is being protected. Continued use of the mwcash platform after any update constitutes your acceptance of the revised policy. If you have any questions about this Privacy Policy or how your data is handled, please visit our FAQ page or contact our support team directly. This policy was last reviewed and updated in 2025.
Your data is safe with us. Join thousands of Philippines players who enjoy slots, bingo, and more on mwcash — with full transparency about how their information is handled.